Don’t have the bandwidth to catch every shopper before they bounce? Good thing there’s Zipchat AI, a 24/7, multilingual AI agent that can proactively engage visitors and hand off to a human at the right time.
Zipchat AI – Use this AI agent to handle pre- and post- sales conversations across chat, email, and social 24/7
Engage customers at the right time
- Set triggered, context-aware messages based on customer behavior signals
- Create campaigns for different hesitation patterns like extended time on page, repeated scrolling, or mouse movements
- Escalate the conversation to a human for help when needed
Train the AI on your brand
- Train Zipchat’s AI from existing resources like FAQs, product pages, and customer interactions
- Upload your knowledge base and corrections from a CMS or documentation
- Sync products to make recommendations based on descriptions, use cases, reviews, and other specifications
Connect with multiple channels, from one place
- Deploy one AI agent across website chat, email, WhatsApp, Instagram, and Messenger DMs
- Automate high-volume inboxes like support@ and social DMs, and easily escalate when you need human intervention
- Integrate with Shopify, Gorgias, or Zendesk
