Nostalgia is all fun and games until your support response times feel slower than dial-up internet. (“Still waiting in line like it’s 1999.”)
Customers expect immediate support, but you can’t afford to hire more support staff—and you definitely can’t handle it all on your own.
If only you could train AI assistants to tackle a majority of customer inquiries, without breaking the bank or coding a thing.
Say hello to Fineguide.
Fineguide lets you customize AI assistants to enhance customer interactions, reduce response times, and cut costs.
Instant replies, always reliable
Fineguide lets you create AI assistants designed for specific roles that instantly deliver contextually accurate answers.
- Choose from a variety of AI models including Claude 3.5 Sonnet, GPT-4o, and Haiku
- Train your AI assistant by uploading text files or entering URLs
- Use assistants for tech support, customer service, or create your own custom role
Super easy to configure
Fineguide’s “out-of-the-box” roles eliminate the need for prompt engineering, making it easy to customize AI assistants.
- Change the profile picture, colors, and window design to align with your brand identity
- Adjust persuasiveness and verbosity to make assistants chatty or matter-of-fact
- Integrate AI assistants into your website for round-the-clock support
Connect users with live agents
Even the best AI assistant can’t handle every issue, which is why Fineguide lets users request your support team with the built-in ticketing system.
- Receive email notifications for every new ticket
- Integrate with Zendesk or Help Scout so AI assistants can tackle even more inquiries
