Keeping up with customer demands is tough, often resulting in delayed replies and unhappy customers. This communication gap can lead to customer dissatisfaction and missed opportunities. The key is to handle customer inquiries on time by providing fast and relevant responses consistently through multiple channels.
Tiny Talk solves this by offering an all-in-one platform to build, train, and deploy AI chatbots in minutes. Create domain specific knowledge base from documents and websites, customize bot behavior, and embed into websites, consume through APIs or WhatsApp to answer and automate any question that comes your way.
One of the key features of Tiny Talk is the ability to train your chatbot on documents and websites. Upload PDF files, technical documents, product manuals, white papers, ebooks, FAQs or provide links to articles and websites that contain valuable information.
Tiny Talk will extract relevant data and create a knowledge base for your chatbot, enabling it to provide accurate and insightful responses. You can create multiple chatbots and each one will have its own domain knowledge.
Tiny Talk puts you in control of your chatbot’s personality. Easily customize the system role prompt to match your brand’s tone of voice by giving it specific instructions, you can make the chatbot more helpful and aligned with your needs.
Whether you want a casual, humorous tone or concise responses, it’s all in your hands.
When it comes to lead generation, Tiny Talk can do wonders. You can define a call to action and start capturing leads as your visitors interact with you bots. Each lead will also be enriched with some handy information that can help you to segment your audience.
Tiny Talk stores all API keys in an encrypted form at rest and never share with others, expose it in the browser or other client-side code.
Each chatbot has its own API key setting and this gives you a high level of control and visibility over the usage of different keys. For example, you can assign a unique API key to Department A’s chatbot and do the same for Department B, granting them exclusive control over their respective usage and access permissions.
